Developers Getting Started With i2b2
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The PM Cell is down or the address in the properties file is incorrect

Possible Problems and Solutions:

The following table is designed to assist you with troubleshooting this error.

When The Error Message Was Received

Possible Problem(s)

Possible Solution(s)

Received when attempting to log into the i2b2 Web Client after installing i2b2 on a Linux machine

SElinux is enabled  which prevents access to the  application PHP files

  1. Allow SELinux access to the application files, run the following command as root user

sudo setsebool -P httpd_can_network_connect 1

2. Disable SELinux( recommended only in Dev env) by any of the following options

  • Open the etc/selinux/config file and  set the SELINUX mod to disabled.
  • Run sudo setenforce 0