Developers Getting Started With i2b2
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ERROR MESSAGES
Project Management Cell is unavailable
Project Management Cell is unavailable for login

Possible Problems and Solutions:


The process of troubleshooting the above error message will depend on when you are receiving it. The following table is designed to assist you with troubleshooting this error.


When The Error Message Was Received

Possible Problem(s)

Possible Solution(s)

Received when attempting to log into the Web Client and Workbench

The PM Cell may not be running

Check your web services to see if PMService is listed as active. If it is not then you need to restart JBoss

Received when attempting to log into the Workbench but did not receive the message when logging into the Web Client

The location of the PM Cell may not be correctly defined in the i2b2Workbench.properties file.

Revisit the i2b2Workbench.properties file and verify the URL for the PM Cell is entered correctly.



Installation Guide Resources:


The following resources address how to check web services, stop and start services, configuring the i2b2Workbench.properties file and how to access it on either a Macintosh or Windows machine.


Resource For...

Chapter

Section

Checking Web Services

Project Management (PM) Cell Install

Verify PM Installation

Stop Services

Project Management (PM) Cell Install

Stop Services

Start Services

Project Management (PM) Cell Install

Start Services

Configuring the PM Cell in the i2b2Workbench.properties file

i2b2 Workbench Install

Define Hive Location

Accessing the i2b2Workbench.properties file on a Mac

i2b2 Workbench Install

Access Properties File on a Macintosh

Accessing the i2b2Workbench.properties file on Windows

i2b2 Workbench Install

Access Properties File on Windows