Change password window not accepting current password

When the user password expires, the change password window will display prompting the user to enter their current password and then their new password. Once you click on the OK button the following error message will display.

"Current password is incorrect"


This error message is displaying even though the correct password was entered. It is not clear if this is because the system is not recognizing the correct password or if the wrong error message is being displayed. It is possible that the error message should be informing the user their new password does not meet requirements (not complex enough).