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  1. i2b2 Core Software
  2. CORE-140

"The PM cell is down or the address in the properties file is incorrect." after fresh installation

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Blocker
    • Resolution: Cannot Reproduce
    • Affects Version/s: 1.7.02
    • Fix Version/s: None
    • Component/s: Install
    • Labels:
      None
    • Environment:
      CentOS 6.5
    • Rank:
      0|i000an:
    • Affects Database/s:
      PostgreSQL
    • Affects Web Browser/s:
      All Web Browsers

      Description

      Fresh installation on CentOS 6.5 with PostgreSQL 9.3. Stuck in chapter 7.5 of the manual: Verify Web Client Installation. Expected that demo / demouser would log me in, but a popup appears that says "The PM cell is down or the address in the properties file is incorrect."

      Not sure how to debug the issue. Checked Troubleshooting guide. Checked steps taken over and over again. http://localhost:3088/i2b2/services/listServices lists two available services: Version and PMService. No errors during build processes as far as I can tell.

      Attached webclient properties file and JBoss log file.
      Please let me know if you need any other files.

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              Dates

              • Created:
                Updated:
                Resolved:

                Git Source Code