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  1. i2b2 Workbench
  2. WORKBENCH-7

"The PM Cell is either down or the PM address in the properties file is incorrect."

Details

    • Bug
    • Status: In Progress
    • Major
    • Resolution: Unresolved
    • None
    • None
    • None

    Description

      I have followed all the steps to install the workbench but unable to connect it.

      https://community.i2b2.org/wiki/display/getstarted/Chapter+8.+i2b2+Workbench+Install

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          Couple of questions:

          1. What version of the i2b2 Workbench are you using?
                   a. Are you using a Mac or Windows?
            
          2. Do you have an i2b2 Web Client setup (not required)?
                   a. If you do can you log in okay using the web client?

          The Web Client is not a required installation. I am only asking because it will help in troubleshooting where the issue may be. For instance, if you can log in using the web client then the issue may be in the properties file for the workbench or the workbench itself. If you can't log in using either client, then the issue may be with how the PM Cell is setup or that JBoss isn't running.
          jmd86 Janice Donahoe added a comment - Couple of questions: 1. What version of the i2b2 Workbench are you using?          a. Are you using a Mac or Windows?    2. Do you have an i2b2 Web Client setup (not required)?          a. If you do can you log in okay using the web client? The Web Client is not a required installation. I am only asking because it will help in troubleshooting where the issue may be. For instance, if you can log in using the web client then the issue may be in the properties file for the workbench or the workbench itself. If you can't log in using either client, then the issue may be with how the PM Cell is setup or that JBoss isn't running.
          1. I am using i2b2 Workbench 1.7.06 version Windows.
          2. Yes we do have web client setup and I am able to log in using the web client.
          I also tried to use the demo version to connect to i2b2.org but that still didn't work
          hsherazi Hira Sherazi added a comment - 1. I am using i2b2 Workbench 1.7.06 version Windows. 2. Yes we do have web client setup and I am able to log in using the web client. I also tried to use the demo version to connect to i2b2.org but that still didn't work

          People

            mem61 Mike Mendis
            hsherazi Hira Sherazi
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            Dates

              Created:
              Updated: