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  1. i2b2 Web Client
  2. WEBCLIENT-59

Print Query not working in Chrome browser

Details

    • Bug
    • Status: Closed
    • Major
    • Resolution: Fixed
    • 1.7.01
    • 1.7.02
    • Web Client
    • None
    • Query Tool
    • Chrome
    • Hide
      Tested on windows machine using Chrome Browser version 35.0.1916.114 m and it works fine.

      Tested on Mac using Chrome Browser version 35.0.1916.114 and it does not work. A "Blank" page will open but if you click on the plus sign in the top left corner to expand the window the page will refresh and the information will display.

      The mac I am using is OS X 10.9.3.

      Attaching screen shots.
      Show
      Tested on windows machine using Chrome Browser version 35.0.1916.114 m and it works fine. Tested on Mac using Chrome Browser version 35.0.1916.114 and it does not work. A "Blank" page will open but if you click on the plus sign in the top left corner to expand the window the page will refresh and the information will display. The mac I am using is OS X 10.9.3. Attaching screen shots.

    Description

      When you click on either the Print Query button in the Query Tool or the Printer icon in Query Status the window will open to a blank page.

      The query information never populates the page so there is nothing to print.

      This is only an issue when using Chrome as your browser.

      Attachments

        Activity

          jmd86 Janice Donahoe created issue -
          jmd86 Janice Donahoe made changes -
          Field Original Value New Value
          Summary Print Query not working Print Query not working in Chrome browser
          jmd86 Janice Donahoe made changes -
          Fix Version/s 1.7.02 [ 10091 ]
          Assignee Mike Mendis [ mem61 ]
          Status New [ 10000 ] Open [ 1 ]
          mem61 Mike Mendis made changes -
          Status Open [ 1 ] In Progress [ 3 ]
          mem61 Mike Mendis made changes -
          Assignee Mike Mendis [ mem61 ] Janice Donahoe [ jmd86 ]
          Status In Progress [ 3 ] Ready to Test [ 10001 ]
          jmd86 Janice Donahoe made changes -
          Component/s Web Client [ 10046 ]
          Component/s Web Client [ 10021 ]
          Fix Version/s 1.7.02 [ 10127 ]
          Fix Version/s 1.7.02 [ 10091 ]
          Key LEOPARD-175 WEBCLIENT-59
          Project i2b2 [ 10000 ] i2b2 Web Client [ 10033 ]
          Affects Version/s 1.7.01 [ 10126 ]
          Affects Version/s 1.7.01 [ 10090 ]
          Workflow i2b2 Issues Workflow [ 10603 ] Web Client Issues Workflow [ 10666 ]
          jmd86 Janice Donahoe made changes -
          Status Ready to Test [ 10001 ] Testing [ 10002 ]
          jmd86 Janice Donahoe made changes -
          Attachment printQry_resize.tiff [ 10031 ]
          Attachment printQuery_blankpg.tiff [ 10032 ]
          Testing Notes Tested on windows machine using Chrome Browser version 35.0.1916.114 m and it works fine.

          Tested on Mac using Chrome Browser version 35.0.1916.114 and it does not work. A "Blank" page will open but if you click on the plus sign in the top left corner to expand the window the page will refresh and the information will display.

          The mac I am using is OS X 10.9.3.

          Attaching screen shots.
          Status Testing [ 10002 ] Testing [ 10002 ]
          See Testing notes. Problem only happens on mac using chrome. Windows chrome is fine.
          jmd86 Janice Donahoe added a comment - See Testing notes. Problem only happens on mac using chrome. Windows chrome is fine.
          jmd86 Janice Donahoe made changes -
          Status Testing [ 10002 ] Reopened [ 4 ]
          jmd86 Janice Donahoe made changes -
          Assignee Janice Donahoe [ jmd86 ] Mike Mendis [ mem61 ]
          jmd86 Janice Donahoe made changes -
          Assignee Mike Mendis [ mem61 ] Janice Donahoe [ jmd86 ]
          jmd86 Janice Donahoe made changes -
          Status Reopened [ 4 ] In Progress [ 3 ]
          jmd86 Janice Donahoe made changes -
          Status In Progress [ 3 ] Ready to Test [ 10001 ]
          jmd86 Janice Donahoe made changes -
          Status Ready to Test [ 10001 ] Testing [ 10002 ]
          jmd86 Janice Donahoe made changes -
          Resolution Fixed [ 1 ]
          Status Testing [ 10002 ] Resolved [ 5 ]
          jmd86 Janice Donahoe made changes -
          Status Resolved [ 5 ] Closed [ 6 ]

          People

            jmd86 Janice Donahoe
            jmd86 Janice Donahoe
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            Dates

              Created:
              Updated:
              Resolved: