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  1. i2b2 Web Client
  2. WEBCLIENT-59

Print Query not working in Chrome browser

Details

    • Bug
    • Status: Closed
    • Major
    • Resolution: Fixed
    • 1.7.01
    • 1.7.02
    • Web Client
    • None
    • Query Tool
    • Chrome
    • Hide
      Tested on windows machine using Chrome Browser version 35.0.1916.114 m and it works fine.

      Tested on Mac using Chrome Browser version 35.0.1916.114 and it does not work. A "Blank" page will open but if you click on the plus sign in the top left corner to expand the window the page will refresh and the information will display.

      The mac I am using is OS X 10.9.3.

      Attaching screen shots.
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      Tested on windows machine using Chrome Browser version 35.0.1916.114 m and it works fine. Tested on Mac using Chrome Browser version 35.0.1916.114 and it does not work. A "Blank" page will open but if you click on the plus sign in the top left corner to expand the window the page will refresh and the information will display. The mac I am using is OS X 10.9.3. Attaching screen shots.

    Description

      When you click on either the Print Query button in the Query Tool or the Printer icon in Query Status the window will open to a blank page.

      The query information never populates the page so there is nothing to print.

      This is only an issue when using Chrome as your browser.

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        Activity

          jmd86 Janice Donahoe added a comment -
          See Testing notes. Problem only happens on mac using chrome. Windows chrome is fine.
          jmd86 Janice Donahoe added a comment - See Testing notes. Problem only happens on mac using chrome. Windows chrome is fine.

          People

            jmd86 Janice Donahoe
            jmd86 Janice Donahoe
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            Dates

              Created:
              Updated:
              Resolved: