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  1. i2b2 Web Client
  2. WEBCLIENT-178

Error returned when reloading the i2b2 Web Client after it times out

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 1.7.07
    • Fix Version/s: 1.7.07b
    • Component/s: Web Client Framework
    • Labels:
      None
    • i2b2 Sponsored Project/s:
      i2b2 Web Client
    • Affects Web Browser/s:
      Chrome

      Description

      The following error will occasionally display when the i2b2 Web Client tries to reload the login page:

      "The user-defined I2B2 Hive Configuration message is invalid (try looking for an extra comma)"


      The problem may be related to a recent Chrome update that may have caused the way native Ajax calls are being cached. It appears the main i2b2 configuration file (i2b2_config_data.js) is not being loaded because of an Ajax misfire. This misfire would result in the browser caching a blank config file that was being used for subsequent loads.


      TEMPORARY WORKAROUND:
      If this happens you need to close your browser and reopen it to log back into the i2b2 Web Client.

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              • Created:
                Updated:
                Resolved:

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