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  1. i2b2 Documentation
  2. DOC-19

1.7.12 QuickInstall fails: "PM Cell is down or the address in the properties file is incorrect"

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Details

    • Bug
    • Status: Backlog
    • Blocker
    • Resolution: Unresolved
    • 1.7.12
    • None
    • None

    Description

      Hi all,

      just dived into the most recent i2b2 version where there is this nice i2b2QuickInstall.pdf [1]. Walked through the steps 1. to 4. seemed to be quite straight forward.
      Unfortunately step 5 ("Test i2b2") seems to be faulty:

      minor issue:

      The webbrowser probably should be launched at http://{ip}/webclient instead of http://{ip}:9090 in order to start the webclient.

      major issue (actually blocker):

      When trying to log-in to http://{ip}/webclient with the correct credentials, it gives me the error "PM Cell is down or the address in the properties file is incorrect".

      http://localhost:9090/i2b2/services/listServices gives me this though:

      PMService
      Service Description : PMService
      Service EPR : http://localhost:9090/i2b2/services/PMService
      Service Status : Active

      Available Operations

          getVersion
          getMessageVersion
          getServices

      My database was setup according to [2]. Any hints on how to solve or further troubleshoot this issue?

      Thanks.
      Best



      [1] https://www.i2b2.org/software/projects/hivecore/i2b2QuickInstall.pdf
      [2] https://community.i2b2.org/wiki/display/getstarted/3.3.2+Create+User+Accounts+in+PostgreSQL

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            Unassigned Unassigned
            tschlein Tobias Schleinkofer
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              Created:
              Updated: