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This page contains all the caveats and the known workarounds that we are aware of. Please read through each one to determine if any applies to your particular environment. Thanks.

php.ini and Resulting Exported Excel Spreadsheet File

Gregory Schulte (Children's Hospital Colorado) has alerted us that if the "short_open_tag" in the php.ini file of a server (of this web client plugin) is NOT set to* "on*", then the resulting exported Excel spreadsheet may be just a blank file.

He also suggested the following alternatives as workaround options (for those who have encountered this "blank file" problem, else one need not do anything):

either change the "short_open_tag" in the php.ini file
to

                 short_open_tag = On

or change line 15 of the SaveToExcel.php file,
from
<body><?=$_REQUEST['datatodisplay']?>
to
<body><?php echo $_REQUEST['datatodisplay']?>
Of these, we recommend updating the php.ini file.

Incidentally, we determined that this caveat exists for v1.0-2.0 of this web client plugin.

We do hope to have an updated SaveToExcel.php file (that takes care of this caveat without requiring the deployers to update their php.ini files) included in the next release of this web client plugin.