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The following table is designed to assist you with troubleshooting this error.
When The Error Message Was Received |
Possible Problem(s) |
Possible Solution(s) |
|---|---|---|
Received the message in one of the following views:
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The services for the CRC Cell may not be running. |
Check your web services to see if QueryToolService is listed as active. If it is not then you need to restart JBoss. |
Received the message in one of the following views:
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The services for the Ontology Cell may not be running. |
Check your web services to see if OntologyService is listed as active. If it is not then you need to restart JBoss. |
Received the message in one of the following views:
|
The services for the Workplace Cell may not be running. |
Check your web services to see if WorkplaceService is listed as active. If it is not then you need to restart JBoss. |
The following resources address how to verify your web services are running as well as the process for stopping and starting them.
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Multiple chapters and sections are listed for the Checking Web Services, Stop Services, and Start Services resources. You only need to refer to one of them as the process of checking web services is the same regardless of which cell you are checking. The same is true for Stopping and Starting the JBoss services. |