Possible Problems and Solutions:
The following table is designed to assist you with troubleshooting this error.
When The Error Message Was Received
Received when attempting to log into the i2b2 Workbench
In the i2b2Workbench.properties file the name entered for the applicationName property and the target identifiers may not match
Revisit the i2b2Workbench.properties file and verify the applicationName property matches the prefix of the target identifier(s).
Name and Prefix Match Example:
In this instance, the name and target identifier are not case sensitive.
Installation Guide Resources:
The following resources address configuring the i2b2Workbench.properties file and how to access it on either a Macintosh or Windows machine.
Configuring the PM Cell in the i2b2Workbench.properties file
Accessing the i2b2Workbench.properties file on a Mac
Accessing the i2b2Workbench.properties file on Windows