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WEB CLIENT HOSTING VIA APACHE

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i2b2 Web Proxy Server Repository

https://github.com/hms-dbmi/i2b2-webclient-proxy

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troubleshooting troubleshooting

Troubleshooting

Troubleshooting Odd Characters in Query Results

If obfuscated users are encountering an unusual "A-hat" character (Â) in their search results, it's likely due to a character encoding issue within your Apache server. To resolve this, you'll need to enable UTF-8 encoding.

Solution:

1. Locate the charset.conf file:

   • This file is typically located in your Apache configuration directory. Its exact path may vary depending on your server setup. Common locations include:
     • /etc/apache2/conf/charset.conf
     • /etc/httpd/conf/charset.conf

2. Uncomment the UTF-8 line:

   • Open the charset.conf file using a text editor.
   • Find the line that reads:

     AddDefaultCharset UTF-8
     

   • If this line is commented out (preceded by a # symbol), remove the # to uncomment it. This will instruct Apache to use UTF-8 as the default character set.

3. Restart Apache:

   • After making the change, restart your Apache server to apply the configuration. The specific command to restart Apache will depend on your operating system and server setup. Common commands include:
     • Linux: sudo systemctl restart apache2 or sudo service apache2 restart
     • macOS: sudo apachectl restart

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Acknowledgments

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