Depending on how the system is configured, users may be required to reset their password. If they are then they may also be required to comply with a pre-determined format. If they do not follow this format they will receive an error message with the requirements.

The current list of requirements need to be updated as they can be a little confusing.

For instance, it may not be clear to all users what "a digit must occur at least once"

ATTACHMENT:
A screenshot of the current message (pwValidationFailMsg-CURRENT.png) is attached and a mockup of the proposed new message is also attached.

CURRENT MESSAGE

Password Validation Failed:
(1) a digit must occur at least once
(2) a lower case letter must occur at least once
(3) an upper case letter must occur at least once
(4) a special character must occur at least once )(;:}{,.!@#$%^&+=
(5) no whitespace allowed in the entire string
(6) at least 8 characters’)


NEW MESSAGE

Password Requirements

• Be at least 8 characters

• Must contain
        - upper case letters (A-Z)
        - lower case letters (a-z)
        - numbers (0-9)
        - special character (,.!@()}{#$%^&+=)

• Must NOT contain
        - spaces
        - start or end with a special character