"The PM cell is either down or the PM address in the properties file is wrong" Error is coming while trying to install i2b2 workbench
Note: we followed all the intructions specified in the i2b2Workbench_Installation_Guide_13.pdf , but failing to install , Please provide necessary help
on how to install I2B2 workbench
Attachments:
1. screen shot during login failed
2. stacktrace in the logs
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It is defaulting to the demo group.